CTW Solutions LLC (“we,” “our,” “us,” “The Company”) operates the website lorenasoriano.com (“the Website”). This Privacy Policy applies to all users (“Users”) who visit or interact with the Website. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree to the Privacy Policy cease use of this Website immediately. 

Information We Collect

We collect personal information from Users in several ways, including when Users visit the Website, register for an account, subscribe to our newsletter, and engage with services or features we make available. This may include personal identification information such as name, email address, and billing information.

You can choose not to provide certain personal details, but this may prevent you from using some features of the Website.

What Information Do We Collect?

We collect information that you provide to us, such as:

• Personal Information: Name, email address, phone number, billing address, and payment information (via Stripe).

• Usage Information: Data regarding how you interact with the Website, including IP addresses and browsing patterns.

• Transaction Data: Information related to any services or orders you place on the Website.

• Third-party Data: Information shared through third-party integrations, like social media accounts or other external platforms.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on the Website. Cookies help us personalize content, analyze website usage, and improve functionality. You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the Website.

How We Use Your Information

We may use your information for the following purposes:

• To provide services and fulfill orders.

• To send marketing communications (only with your consent).

• To improve the Website’s functionality and user experience.

• To comply with legal obligations and enforce our Terms and Conditions.

Third-Party Sharing

We do not sell your personal information. However, we share your data with third-party service providers for the purpose of delivering services, such as payment processing (via Stripe) and data analysis (via Google Analytics). These third parties are required to protect your data in accordance with applicable laws.

How We Protect Your Information

We take your data security seriously and use SSL encryption to protect sensitive data during transmission. While we implement security measures, please note that no method of data transmission over the Internet can be guaranteed to be 100% secure.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Accessing and Managing Your Data

You have the right to access, update, or request the deletion of your personal information. If you wish to make any changes or request a copy of your data, please contact us at info@ctw.solutions

Your Rights Under CCPA/CPRA (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

• Access personal data we collect about you.

• Request deletion of your personal data.

• Opt-out of the sale of your personal data (we do not sell your personal data).

To exercise these rights, please contact us at info@ctw.soluitons

GDPR Compliance

If you are located in the European Union, you have the right to access, correct, delete, or restrict the processing of your personal data. For more information on how to exercise these rights, please contact us.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information. It is your responsibility to review this Privacy Policy regularly.

Marketing Communications

By providing us with your email address, you consent to receiving marketing communications from us. You can opt-out of these communications at any time by following the "unsubscribe" instructions in the email or by contacting us directly at info@ctw.solutions

Contacting Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at: info@ctw.solutions